Privacy policy and Cookie policy

This is the privacy notice of Seekers (registration number 1628522) whose registered office is at 183 Victoria Road, Aldershot, Hampshire, GU11 1JU.

This privacy notice sets out how we collect and process your personal data.  This privacy notice also provides certain information that is legally required and lists your rights in relation to your personal data.

The privacy and security of your personal information is important to us and we care about how your personal data is used and shared.  We respect the privacy of everyone who visits our website and will ensure it is properly managed and protected by us at all times, consistent with our obligations and your rights under the law.

Please read this privacy policy carefully and ensure that you understand it. Your acceptance of our privacy policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our website immediately.  This privacy notice may vary from time to time so please check it regularly.

 

What does this policy cover?

This privacy policy applies only to your use of our site. Our site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

Your rights

 

2.1    As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been designed to uphold:

2.1.1    The right to be informed about our collection and use of personal data;
2.1.2    The right of access to the personal data we hold about you;
2.1.3    The right to rectification if any personal data we hold about you is inaccurate or incomplete;
2.1.4    The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you
2.1.5    The right to restrict (i.e. prevent) the processing of your personal data;
2.1.6    The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
2.1.7    The right to object to us using your personal data for particular purposes; and
2.1.8    Rights with respect to automated decision making and profiling.

2.2    If you have any cause for complaint about our use of your personal data, please contact us and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
2.3    For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

 

What data do we collect?

Depending upon your use of our site, we may collect some or all of the following personal and non-personal data

3.1    name;
3.2    contact information such as email addresses and mobile numbers and telephone numbers;
3.3    Address
3.4    Personal data you proved if you subscribe to our mailing list
3.5    Financial details such as your bank account and card details

 

How do we use your data?

4.1    All personal data is processed and stored securely, for as long as is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times.
4.2    Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
4.3    With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and/or post with information
4.4    We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
4.5    Third parties whose content appears on our site may use third party Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
4.6    You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
4.7    We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.

 

How and where do we store your data?

5.1    We only keep your personal data for as long as we need to in order to use it.
5.2    Your data will only be stored in the UK.

 

Do we share your data?

6.1    We will not share any of your data with any external third parties.  However we will pass contact details between buyers and sellers once an offer has been made on a property to facilitate a prompt turnaround on the sale and to aid negotiations between both parties.
6.2    In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.
6.3    We may compile statistics about the use of our site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. Data will only be shared and used within the bounds of the law.

 

What happens if our business changes hands?

7.1    We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.

 

How can you control your data?
8.1    We sometimes contract with third parties to supply services to you on our behalf. These may include surveyors, solicitors, payment processing.  In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

 

 

Your right to withhold information

9.1    You may access certain areas of our website without providing any personal data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.
9.2    You may restrict our use of Cookies.

 

How can you access your data?

You have the right to ask for a copy of any of your personal data held by us (where such data is held). Under the GDPR, no fee is payable, and we will provide any and all information in response to your request free of charge.

 

Our use of cookies

A Cookie is a small text file that stores a small amount of data about the website you visit.  We may use Cookies to:

  • help you to navigate the site and to use its services and features
  • collect information about your choices and preferences
  • enable you to share pages and content on social media
  • collect analytics to inform us about use of the site and enable us to improve it.  .Analytics Cookies allow us to see the overview patterns of usage on the site; we do not examine this information for individually identifying information.
  • To display targeted promotions or advertisements based upon your interests on the site or to manage our advertising. These Cookies collect information about your activities on this website and others to provide you targeted advertising.

11.1    Our website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our website
11.2    In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
11.3    You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access our website more quickly and efficiently including, but not limited to, login and personalisation settings.
11.4    It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

 

Contacting us

If you have any questions about our website or this Privacy Policy, please contact us. Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

 

 

Changes to our privacy policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our website following the alterations. We recommend that you check this page regularly to keep up-to-date

Company Address

Seekers Estate Agents, 183 Victoria Road, Aldershot, Hampshire, GU11 1JU

Telephone: 01252 313554

Email: office@seekersestateagents.com

Testimonials

Thank you to everyone at Seekers for your help in selling my park home. You made the formalities of selling a property much easier and stress free. I had a viewer within weeks of putting my property with you, and sold it smoothly and quickly. I have recommended you to others. — Miss V